Please refer to the following frequently asked questions (FAQs) about Klädhjälp Sverige. This comprehensive resource is continuously updated to provide the public with valuable information. If you have a question that is not addressed below, we will ensure it is added to the page. If your inquiry remains unanswered, please reach out to our helpline team via the provided contact form or use the following methods to get in touch:
We greatly appreciate the inclusion of various types of clothing, such as women’s, men’s, babies’, and children’s wear, including outerwear, underwear, pairs of shoes (tied together), and accessories like hats, belts, and bags, within Klädhjälp Sverige bags. When these items are in good and wearable condition, it allows us to obtain a higher resale value for our partner charities. In addition to clothing, we also accept the following household goods and bric-a-brac items:
If you are filling a Klädhjälp bag you received through your post box, the collection day will be printed on the outer sleeve, which is usually two or three days after we’ve delivered it.
Collection times are from 8:00 up until 16:00, so to ensure your bag is collected, please leave it in clear sight of the road by 8:00. Please avoid leaving bags out overnight to prevent damage or theft.
Sadly, we do not collect on the same day every week. If you think that you have had a Klädhjälp bag for longer than a few days, but still wish to donate, please call our helpline on +46 7290 99188 and we can check to see if there is a collection team still in your area.
We will visit your area every 3-4 weeks. If you would like to know about the next collection in your area, get in touch via the contact form, call our helpline on +46 7290 99188 or email info@kladhjalp.se with your full address (including postcode) and a contact telephone number.
Yes, we welcome additional donations in any type of bag. If we can see from the roadside that there is one of our charity bags alongside the plain bags or bin liners, we will collect them.
If possible, please try and label any additional bags for “Klädhjälp Sverige”, to avoid them being mistakenly taken by other organisations.
Once they have been donated by the public, the clothes are taken to one of Klädhjälp Sverige warehouses to be weighed, so that we can work out how much money to pass onto our partner charities.
They are then exported throughout Europe (in countries such as Lithuania, Latvia, Czech Republic, Romania, Slovakia and Ukraine, amongst others), to retail shops.
We have contractual agreements in place with our partner charities, where we commit to raising a fixed amount over the course of a year. If there are not enough donations to reach this figure, then Klädhjälp Sverige makes up any shortfall, and if we raise more than our target – then great, more money for the great causes we support!
Each of our partner charities receive a contractually agreed percentage of profit, which resides between 80% and 90% after our costs are met. The exact percentage depends on each charity’s own licences and collection overheads. The modest amount remaining is reinvested back into Klädhjälp Sverige.